Join Our Team!


Are you ready to embark on an exciting journey with us? The Interpretive Guides Association (IGA) is thrilled to announce that we are hiring a vibrant and dedicated Member Services Coordinator to join our team!

Job Title: Member Services Coordinator - Interpretive Guides Association

Location: Canmore Alberta/Bow Valley (Work from home)

Position Type: Independent Contractor

Key Responsibilities:

  1. Member Communications:

   - Handling emails, member inquiries, and communications

   - Building strong relationships with corporate members

   - Assisting with events and registrations

  1. Courses & Events:

   - Setting up courses and creating new Professional Development events

   - Liaising with instructors, suppliers, and students

   - Assisting with Interpreter Exams and homework

  1. Social Media & Advertising:

   - Managing social media presence and promoting programs

   - Creating eye-catching Canva posters for various platforms


- MS Office skills (Word, Excel, PowerPoint & Outlook), Proficient in using Google Office suite

- Exceptional customer service skills

- Self-motivated, creative, and able to thrive both independently and as part of a team

- Quick thinking, adept problem-solving skills and attention to detail are key

- Engaging personality with a knack for fostering positivity and enthusiasm

- Comfortable with occasional long workdays during peak periods

- Resides in the Bow Valley area, understanding that Canmore is the main base for meetings,   courses and other duties.

- Proficient in using Zoom for virtual meetings

- Design and creative writing skills an asset

- Individuals must have a good quality laptop, cell phone, and home office or place to work from

- Comfortable with outreach and relationship-building efforts


- Flexible schedule with ample free time to work as a guide or take on other contracts during off-peak seasons

- Remote work arrangement, allowing for work-from-home flexibility

- Opportunity to contribute to the growth and success of this expanding non-profit and the field of interpretive guiding across Canada.

- training and certification in interpretation and guide safety are available free of charge.

- Free membership perks like pro-deals from great outdoor companies.

- Work with a supportive and fun team.

Position Details:

Starting Date: April 2, 2024

Rate of Pay: $27/hour to start, with the potential for a raise after a 6-month review.

Weekly Hours: This contract is based on working 32 hours a week but be prepared to work up to 40 hours during our busy seasons (April, May, June, October, November, and February) and as few as 8 hours a week during our slower periods (typically July, August, and December).

How to Apply:

If you are enthusiastic about the mission of the Interpretive Guides Association and possess the required qualifications, please submit your resume and a brief cover letter detailing your interest in the position to Tracey Gage Applications will be accepted until March 11th with interviews scheduled the following week. Only shortlisted candidates will be contacted.

Call for Board Members

Why not consider getting involved to help make a difference in this exciting and growing profession?

The IGA is a not-for-profit organization with a team of staff and a volunteer board of directors. Positions on the IGA Board of Directors (BOD) are often available, especially at the start of each new season (October of each year).
If you are keen to volunteer, to help the association grow and thrive we'd love to hear from you. Please contact Tracey Gage at, if you have questions, or would like more information.

You can also send in an application with a resume and cover letter outlining your interest.

Requirements for IGA Board Of Director positions

Eligible and Successful Candidates Must:

  • Be a voting member of the IGA in good standing (Bylaw 3.0.1)
  • Be willing to govern the affairs of the Society in cooperation with fellow BOD (Bylaw5.0)
  • Be willing to operate as a volunteer and thus unpaid with exceptions of reasonable expenses (Bylaw 5.2)
  • Be willing to and available to meet with BOD and staff a minimum of (but not limited to) 5 times per year (Bylaw 5.13.1)
  • Be willing to adhere to and accept the duties of the BOD ((Bylaw 6.0.1)
  • Be willing to be part of committees as determined by the BOD (Bylaw 6.1)
  • Abide by the IGA Code of Ethics and Conduct
  • Be willing to familiarize themselves with the bylaws of the society

Eligible and Successful Candidates Should:

Expect to assist in supporting and promoting the IGA including (but not limited to) events, meetings with supporting organizations, assisting and supporting the Executive Director in reasonable requests for various tasks

  • Be available 5-10 hours a month to attend virtual meetings, communicate via email, and participate in the occasional IGA workshop or event.
  • Have some board experience and/or be willing to undertake necessary training as identified by BOD
  • Understand this is a policy-only board, all operational duties fall on the ED and her team.
  • Team dynamics are a critical part of this board so you must be comfortable working in ateam environment and interested in relationship development and communications.
  • Have a good understanding of outdoor recreation, education, and interpretive guiding industry.
  • Have experience in one or more of the following areas: education, the guiding industry, interpretation, safety, human resources, marketing, tourism, business development, partnership development, finances, bookkeeping, negotiations, event planning, communications, minute taking, not-for-profit organizations, etc.
  • Make themselves available by email when possible, for situations arising that result in the requirement of an extra or emergency board meeting.
  • All positions require a minimum 2-year commitment and 4-6 years are ideal.
  • Have a passion for interpretation as well as the growth and development of interpretation across sectors.

Benefits of Being a Member of the IGA’s Board of Directors:

  • Complimentary membership with the Interpretive Guides Association
  • Gain valuable professional development hours that you can use to keep your certifications in good standing
  • Learn about the interpretive guiding industry across Canada, governance, and leadership
  • Use your skills and expertise to help direct the future of this growing organization
  • Be a part of a collaborative team of interpretive guides and expand your professional network
  • Learn from others in this field and help create a growing community of interpretive guides
  • Be a part of something bigger - the interpretive field is growing and expanding across sectors and it is an exciting time for this profession - help us move the organization toward more greatness!

For more information, contact Tracey Gage;